Effective Date: October 19, 2026
Welcome to Auto Shine Mobile Detailing. By accessing our website or booking any of our mobile car detailing services—including detailing packages, ceramic coatings, paint correction, and headlight restoration—you agree to be bound by the following Terms of Service.
As a mobile service operator providing on-site car detailing in Maylands and the Perth East Metro area, the customer must ensure:
Space & Access: A safe, legal, and suitable workspace (e.g., driveway, carport, or private garage) with safe clearance around the vehicle.
Utilities Access: Access to a reliable power outlet and mains water connection unless otherwise arranged prior to the appointment.
Unrestricted Entry: Safe and clear access to the property and vehicle at the agreed-upon appointment time.
Cancellations & Rescheduling: We require at least 24 hours’ notice for any cancellations or rescheduling requests.
Weather Policy: Vehicle detailing—especially ceramic coatings and paint correction—requires specific environmental conditions. In cases of extreme weather (e.g., severe heat, rain, high winds), we reserve the right to reschedule your appointment to ensure service quality and safety.
Payment is due immediately upon completion of the service unless explicitly agreed otherwise in writing.
We accept cash, electronic funds transfers (EFT), and approved card payment methods.
Personal Belongings: Customers must remove all personal items, money, and valuables from the vehicle prior to our arrival. Auto Shine Mobile Detailing is not responsible for lost or damaged personal items left inside the vehicle.
Pre-Existing Damage: A joint pre-inspection will be conducted prior to starting work. Any existing paint defects, chips, cracked leather, broken interior parts, or structural damage will be noted.
We pride ourselves on high-quality workmanship. Customers are requested to inspect the completed vehicle alongside our technician. Any concerns regarding the service provided must be raised at the time of completion so we can address them immediately.
To the fullest extent permitted by Australian Consumer Law, Auto Shine Mobile Detailing shall not be liable for indirect, incidental, or consequential damages resulting from the use of our services or website. Our maximum liability shall not exceed the total amount paid by the customer for the specific service rendered.
We reserve the right to modify these Terms of Service at any time. Changes take effect immediately upon being posted on our website.
